How Fast Should Financial Advisers Return Phone Calls? (BusinessWeek)
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The simple act of returning phone calls promptly is the most important action a financial adviser can take, according to a survey from Spectrem Group . When asked about an acceptable timeframe for a return call, the biggest response (36%) was one to three hours; another 51% responded to various timeframes of less than one day; just 13% said more than 24 hours is acceptable. Have you called …
Feds To Review Faulty Colorado Phone Subsidies (CBS4 Denver)
A federal agency wants to know why thousands of Colorado residents received phone subsidies when they weren’t poor enough to qualify.
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